During this time of social distancing, it is crucial that our employees, borrowers, and industry peers such as realtors and attorneys stay safe, while we continue to provide the seamless lending experience that we have worked hard to put in place. Norcom has the technology to help you with your mortgage process, while safely in your current residence.
First is the Norcom Mortgage Easy Street App. This app allows our borrowers to view their basic loan, closing, and payment information, 24/7 in the app. Borrowers are also able to simply and securely upload their documents, without the need of a fax machine or scanner. We will keep borrowers updated on the status of your mortgage, as it moves through the process, with app push notifications. This app is also a great tool for realtors, as it provides easy to use mortgage calculators, automatic notifications, and easy to access contact information.
We also are able to offer Day 1 Certainty to our borrowers. This means, borrowers can allow Norcom to collect data directly from their financial institution. This eliminates the need for paper statements, which would have to be collected and delivered. This process also allows us to obtain tax return information directly from the IRS, removing the need for tax returns.
Lastly, we are able to offer our borrowers and closing attorneys our electronic closing platform, dubbed Swift Sign. This digital solution streamlines the closing process, saving both time and paper, and significantly reduces time spent at the closing table in an attorney’s office. Mike Dimech, SVP Operations Manager, stated, “Norcom Mortgage is excited and proud to be the first CT-based lender to offer electronic closings to our customers. By maintaining a true, 100% digital loan process, our borrowers will see drastic improvements over the traditional paper mortgage process while Norcom will further develop our internal efficiencies.”
We want to reassure those looking to purchase or refinance their home that we are still here to help. Please reach out to a Norcom loan officer via phone or email. We are happy to help you, and are confident that we can deliver a great mortgage experience through our online platforms.